What is office connect?

You really don’t need to experiment with your voice communication. Reliable, Scalable, Flexible and Cost Effective is what has made QueryTel Canada’s leader in VoIP and SIP Trunking. No other provider has as many SIP lines as QueryTel. The fact is that most of Canada’s phone companies rely on QueryTel SIP Trunking for the millions of calls their own customers make every day. 


  • We know how to do it
  • We can guide you through it
  • We can get you up and running quickly

Choose Office Connect

Gone are the days that require you to purchase a phone system for your office and then have to manage the installation, phone lines, long distance, new employees etc. Office Connect is a cloud based phone system that is managed by QueryTel on a secure private connection to ensure a higher quality phone service. Bundle your service and no equipment purchase is required.

You get everything you need

  • More than 25 features
  • Voicemail
  • Mobile Integration
  • Outlook Integration
  • Plus additional value-added services with enhanced plans

looking to save on costly recurring phone system fees?

Features and benefits

  • Alternate Numbers
  • Block Unknown Numbers
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Hold
  • Call Park
  • Call Pickup
  • Call Return
  • Call Transfer
  • Call Waiting
  • Do Not Disturb
  • HD Voice
  • Hide My Number
  • Last Number Redial
  • Music on Hold
  • Network Directory
  • Paging
  • Select Your City
  • Speed Dial
  • Show Who’s Calling from Inside
  • Show Who’s Calling from Outside
  • FREE QueryTel to QueryTel Calling
  • Enhanced Voicemail
  • Voicemail to Email

Cost Benefits

  •  Option to purchase phone equipment to reduce monthly fees or Bundle your phones and you don’t have to invest a penny in proprietary phone equipment.
  • Scale your phone service instantly Based on your immediate needs you can add new users, suspend users, and expand your call capacity without ever needing a technician or site visit.
  • Predictable flat monthly costs.
  • Reduce costs Compared to having to buy a new phone system, procuring the necessary phone lines, managing long distance charges, managing new users, procuring a separate hardware maintenance contract, technician visits etc, QueryTel Hosted PBX is a fraction of the cost and much easier to manage.
  • One network for data & voice With QueryTel, all you need is a single data connection to ensure your network is humming. You don’t need separate phone cabling

Reliability Benefits

  •  24×7 network monitoring
  • Fully redundant storage of all your configurations
  • 99.989% core uptime

Maintenance and Management Benefits

  • User control of services via Outlook toolbar
  • QueryTel Business Support Group is a call away to making changes for you
  • You won’t need a telecom person for this phone system
  • Billing the way you want it

E9-1-1 Limitations


Important information regarding 911 services and VoIP

 VOIP 9-1-1 services have certain limitations relative to Enhanced 9-1-1 service that is available on most traditional telephone service. With traditional phone services, your 9-1-1 call is sent directly to the nearest emergency response center. With VoIP service for business, your 9-1-1 call is forwarded to a third-party service provider that will automatically or manually route your call to the emergency response center.  This third-party service provider is different from the Public Safety Answering Point (PSAP) that would answer a traditional 9-1-1 call, which has automatically generated your address information, and consequently, you may be required to provide your name, address, and telephone number to the call center.  

  • Be prepared to confirm your location and call-back number with the operator who answers the 9-1-1 call since the operator may not have this information.
  • 9-1-1 service may not be available during power outage and will be unavailable during a broadband Internet outage.
  • It is necessary to ensure your location information is kept current with your VOIP provider since the operator may assume that you are at the last registered address if you are not able to speak during a 9-1-1 call. To update your information, please call 416-477-1380 or email support@querytel.com. Please be aware that address updates may take 24 hours to complete.
  • When calling 9-1-1 do not hang up until told to do so, and call back if you get disconnected.
  • Please make sure you are aware of the limitations of your 9-1-1 services and make potential users of the service aware of these limitations.
  • QueryTel Inc Office Connect terms of service limit and disclaim liability related to VoIP 9-1-1 service, so please see QueryTel Inc Office Connect Terms of Service at Office Connect Terms and Conditions.