Managed Services

Total care for your infrastructure, IT, and everything in between. Reliable, scalable, and just the way enterprise IT should feel.

Managed Services Graphic

Let’s Talk

Reach out to us at any of our locations across North America.

Looking for managed services? We can help!

Starting from $49/User

Managed Services Includes:

  • Desktop/Notebook PCs: OS optimization, antivirus, remote support, yearly cleanup & more.
  • Servers: User management, backups, server log monitoring, onsite/remote support.
  • 24/7 Firewall Device Monitoring with reports & alerts.
1-844-447-8379
Secure Remote Desktop & On-Site Support
Office Connect
IP Telephone System
Cloud Services & Security
Desktops, Servers & Network Equipment
Fiber & Wireless Connectivity
IT Monitoring

We Monitor the IT Infrastructure of Your Business While Your Competitors are Fast Asleep

Yes, QueryTel offers exclusive 24-hour helpdesk support to all our clients. This means that a dedicated team of IT masters is always available if you need IT support 24 hours a day.

We use HIPAA-compliant support software for mission-critical infrastructure as we believe in providing the very best to our clients.

Cyber Security

Cyber Security Live Monitoring: Your Security Is Our Top Priority

In 2025, organizations face an average loss of $13.4 million due to cybercrime. Canadians are projected to report between 116,700 and 164,648 cyber incidents this year.

These figures are alarming. That’s why we offer live cybersecurity monitoring to businesses, as most breaches go undetected for over 258 days.

Our cybersecurity solutions include SEM (Security Event Management) with real-time alerts, patch detection and analysis, ethical hacking simulations, and regular expert-led cybersecurity assessments.

Insured for Liability

Our in-house server, cloud, cybersecurity, and network experts embody only the highest level of professionalism and etiquette. We provide $2 million liability insurance for smaller projects and services, while larger-scale engagements are covered with $5 million. This ensures our clients can rest assured that any damage or injury incurred on-site will be protected without incident.

Insurance Tech
ONLINE APPOINTMENTS

Want higher productivity, competence, agility, and competitive benefit for your business?

In today’s rapidly evolving business landscape, technology must be secure, reliable, and scalable to meet growing demands.

Outdated systems can result in downtime, inefficiencies, and missed opportunities, limiting your ability to respond effectively to market changes.

We provide modern, future-ready IT infrastructure solutions to keep your business connected, protected, and prepared for sustainable growth.

It’s time to refresh and renew your IT infrastructure with our help!

Free On-Site Consultation

Our on-site network assessment identifies equipment and infrastructure that need improvement or upgrade and reviews existing or potential performance issues.

If we discover such problems during the network assessment, we can provide a detailed plan to resolve the issue while optimizing your overall network performance for maximum efficiency.

Remember, a state-of-the-art IT infrastructure is the lifeline of a thriving, innovative, and unstoppable business.

Our Services

Cashing in Cloud Technology: From Vulnerable to Unbreachable

Yes, Cloud technology minimizes the risk of security breaches. Learn more about how our cloud services and security can help your business.

Cloud Backup

Backup & Disaster Recovery

  • • We store Backup VMs, application data, and archives on cloud backups via AWS or Microsoft Azure.
  • • Cloud backups can be accessed and managed from any authorized remote device as we store data across multiple data centers.
  • • Our disaster recovery plan minimizes downtime of servers, databases, and employee workstations and brings critical systems back online.
Migration

Migration

  • • We have a dedicated team for a smooth migration.
  • • Migrate from any dedicated servers, virtual servers, or any other cloud provider.
  • • Migrate your database to your new environment.
  • • Setup and run your new IPs, network configuration, firewall, and NAT settings.
Cloud Security

Cloud Security

  • • Our cloud security strategy is to reduce the threat posed by security risks as much as possible by protecting data, managing user authentication and access, and staying operational in the face of an attack.
  • • A key technology to manage cloud security: Encryption, Identity and Access Management, and continuous threat monitoring.

Are You Spending a Lot of Cash on Your Team’s Collaboration?

Our Office Connect software provides a full-scale office phone and internet service without breaking the bank, so you can spend your hard-earned money on what matters!

Don’t Let Email Break Your Bank

Do you know how much time and money you waste worrying about your email services? Contrary to what you think, our managed hosted exchange solutions are easy to set up, use, and scale.

No, the price is not higher. We only charge a low recurring OPEX fee. Our superheroes have set up and managed Cisco, BroadSoft OnPrem, and Hosted PBX systems for many happy clients.

Cloud PBX

Don’t Frustrate Your Customers with Low-quality Calls


Update your VoIP Origination service with our first-rate SIP Trunking and SIP termination Solutions.

  • You will easily connect a list of hard-to-get numbers at the most negligible cost, sending directly into your current phone system.
  • It doesn’t matter where your calls occur; enjoy the most trustworthy voice service.
  • QueryTel makes deploying SIP forwarding with your current PBX system as easy as pie.
  • We don’t charge a single penny for a start-up and to port your current phone numbers, and we don’t make you sign any contract.
Office Connect Diagram

We Perform All the Hard Work to Accelerate Your Organization


  • Perform mandatory network assessment before offering the Hosted platform.
  • We offer advanced and avant-garde replacements for defective products.
  • You will oversee all your contacts from a single intuitive platform.
  • We offer call directing, voicemail, cutting-edge analytics, and porting current numbers from over 50 countries with zero cost and downtime.
  • Ditch the setup box. Our Virtual Fax Solution gives you a dedicated number, scan-to-fax, inbox/outbox, and digital storage — save trees, save space. All for as low as $99.99.

Make your Business Ultra Secure with
Technical Support & Remote Access

Today’s world is digitally connected, so businesses must be extra cautious about protecting their critical data and users' confidential information.

Get peace of mind today with our on-site and remote support, available for all employees. Response times are 15 minutes via the HIPAA-compliant support tool LogMeIn Rescue®.

We will be your committed partner as we uphold rigorous technical and structural safety practices. Hold secure remote sessions with our two-step verification log-in and highest security protocols.

Hold secure remote sessions with our two-step verification log-in and highest security protocols.

Remote Support Team
IT Strategy Planning Network Monitoring

Generate More Revenue with IT Strategy Planning

When performing at its peak seamlessly, your business generates more revenue and reaches new markets. Anyone who thinks otherwise lives in a fool’s paradise.

In today’s fast-paced IT world, an optimized infrastructure is essential — but expensive.

That’s where we come in — offering premium tech solutions while reducing your IT spend.

We dive deep into your infrastructure to align connectivity, safety, and system stability.

Hundreds of Canadian organizations thrive on our intelligent strategy portfolio.

Save Your Day with Network and Email System Monitoring

It’s 1 PM. A networking failure halts operations. Clients are mad. Your name? Smeared.

Or worse — sensitive emails get leaked, risking your business secrets.

The solution? I'd appreciate your continued monitoring of your networks and mail systems.

Would you be doing it yourself? Costly. Frustrating. Probably won’t work.

With QueryTel, our SOC 24 monitors all your hardware and cloud infrastructure and provides proactive support.

Essentials

IT must-haves — delivered fast, supported long, and scaled smart.

IT Consultation

Professional IT Consultation

We analyze your current systems and give you a clear, actionable roadmap to boost performance, eliminate bottlenecks, and modernize your setup.

MAC Services

Move, Add, or Change (MAC)

Do you need to deploy new hardware or reconfigure software? We handle it with smooth transitions, minimal delays, no finger-pointing, and results.

Break-Fix

Break-Fix & On-Call Install

Same-day response for critical issues. One call and our techs are on-site fixing, installing, or replacing what broke, no questions, just action.

Untangling the Procurement Process

From sourcing to delivery to vendor management, we simplify procurement so you can focus on growth.

  • Get the products at the best price available
  • Streamline management from purchasing to renewals
  • Negotiating with vendors to get the best possible price
  • Conducting thorough research and compatibility checks
  • Managing RMA for defective units as per vendor policy
  • We have vendors and partners in almost every industry
  • Ask us for our customized catalog with Live Inventory.
Procurement

Your Website Can Make or Break Your Reputation

Yes, because 85% of customers visit a business’s website before buying.

It all starts with your idea

Share your vision through our online interview—our design team thrives on turning big ideas into beautiful, functional websites.

Our Portal gives you full control: monitor project progress, upload files, review designs, and leave feedback—anytime, 24/7.

Each subscription includes 30 minutes of content updates every month, so your site stays fresh without lifting a finger.

Live campaign monitoring: Track your budget, view campaign performance, and access real-time reports—all from your dashboard.

Monthly reporting: Get a clear view of how your site is doing, with insights delivered straight through the Portal.

No setup fees: Your subscription covers everything needed to keep your online presence live, optimized, and up-to-date.

Website Planning
IT Strategy Planning Network Monitoring

Get more than just a website

Includes hosting, marketing automation, and more! Our Design Team knows what it takes to build an eye-catching, effective website. Includes free tools to get your site noticed. Are you selling products? We also build e-commerce websites!

How It Works

Our process starts with listening. We sit down with your team, your partners—even peek into how your business runs day to day.

Then we do our homework. We uncover what makes your business unique and translate that into a website that tells your story, not just shows your services.

Every element has intent. Every paragraph speaks for you when you're not in the room. This isn’t just web design—it’s brand translation.

Need something custom?

Our architects can design a deployment tailored to your enterprise.

Let’s Talk

Get In Touch