QueryTel Software • Proprietary Enterprise Platforms

Enterprise Software & Security Platforms Built by QueryTel

QueryTel engineers and operates proprietary business and cybersecurity software for Canadian organizations. From Sentinel Agentic SOC and QueryTel Email MXDR to TrendPad Analytics, QueryTel CRM, and Live Desk, our platforms combine operational clarity, human-in-the-loop governance, and enterprise scalability.

5 Flagship Platforms Built & maintained by QueryTel
Human-Gated AI Approval controls on containment
Flexible Deployment Self-operated or QueryTel Managed
Sentinel Agentic SOC v5.0 • Pulse Command Center View Platform →
QueryTel Sentinel Agentic SOC v5.0 Pulse Command Center dashboard showing 4-stage Detect, Investigate, Respond, and Hunt flywheel and AI Agent Fleet
QueryTel Email MXDR (MXDR By Querytel v1.1) View MXDR →
MXDR By Querytel Version 1.1 Operational Overview dashboard showing Total Emails, Threats Blocked, Block Rate, Secure Score, Authentication Failures, and Traffic Density
Flagship Cybersecurity Platforms

AI-Assisted Security Operations & Email MXDR

Engineered by QueryTel to eliminate alert fatigue, correlate multi-vendor telemetry, and defend business email and identity perimeters with human-in-the-loop safety controls.

PRODUCT 01 • MXDR BY QUERYTEL v1.1 Email & M365 Defense
MXDR By Querytel Version 1.1 Operational Overview dashboard showing Total Emails, Threats Blocked, Block Rate, Secure Score, and Authentication Failures

QueryTel Email MXDR

Intended Audience: Microsoft 365 Administrators, IT Directors & Security Teams

Dedicated Managed Extended Detection & Response for email (MXDR By Querytel Version 1.1). Monitor live email security KPIs, manage cross-mailbox quarantines, enforce granular domain/sender policies (-10.0 bypass offset, Soft Block to Junk, Hard Block SMTP rejection), permanently purge malicious emails across all mailboxes via Microsoft Graph API, and track suspicious sign-in risk events.

Verified Capability Highlights

  • Microsoft Graph API Threat Discovery & Cross-Mailbox Permanent Purge (Purge All Results)
  • Centralized Quarantine Queue & Multi-Mailbox Junk Email Inspection
  • Granular Rules & Policies: Allowed Domains (-10.0 offset), Soft Block & Hard SMTP Block
  • Deep System Analytics (DKIM/SPF Pass-Fail, Threat Score Percentiles) & Suspicious Sign-In Monitor
Explore QueryTel Email MXDR
PRODUCT 02 • SENTINEL PLATFORM v5.0 Agentic SOC & SOAR
Sentinel Agentic SOC Pulse Command Center showing 4-stage flywheel, operational metrics, and AI Agent Fleet

Sentinel Agentic SOC

Intended Audience: Enterprise SOC Teams, CISOs & Security Operations Engineers

An AI-assisted security operations platform designed to help security teams detect, investigate, prioritize, and respond to threats across Fortinet FortiGate/FortiAnalyzer, Microsoft Defender XDR, Entra ID, Purview, ThreatDown EDR, and ThreatGate MXDR.

Verified Capability Highlights

  • Specialized AI Agent Fleet (Triage, Investigation, Response, DarkWeb Hunter, Correlation)
  • 5-Engine Cyber Kill-Chain correlation & 14-Tactic MITRE ATT&CK Posture Radar
  • Visual no-code SOAR Workflow Designer & human-gated response playbooks
  • Kanban case management & 8 exportable PDF/Excel/CSV report profiles
Explore Sentinel Agentic SOC
Business & Operations Software Suite

Analytics, CRM & Real-Time Customer Engagement Platforms

Additional verified software platforms engineered by QueryTel for marketing analytics, B2B revenue operations, and live multi-property customer support.

Business Intelligence & Analytics v2.4.0

QueryTel TrendPad

Audience: Marketing Operations, Growth Teams & Executive Leadership

QueryTel TrendPad is a multi-channel analytics platform that normalizes real-time social media and web performance metrics across Google Analytics 4 (GA4), Meta Graph API, and LinkedIn API to give businesses unified visibility into campaign velocity and audience engagement.

Verified Highlights

  • Unified Social + Web Analytics
  • Cross-Platform Insight Normalization
  • Real-Time Performance Visibility
  • Velocity & Trend Benchmarking
Enterprise Operations v4.1.3

QueryTel CRM

Audience: B2B Sales Teams, Account Managers & Revenue Operations

QueryTel CRM is an enterprise customer relationship management platform providing real-time visibility across lead capture, contact management, opportunity pipelines, task orchestration, and AI-assisted deal prioritization.

Verified Highlights

  • End-to-End B2B Pipeline Visibility
  • Lead, Contact, Opportunity & Task Modules
  • Sales Activity Tracking & Audit Trails
  • AI-Assisted Deal Prioritization
Live Support & Messaging v1.8.2

QueryTel Live Desk

Audience: Customer Support Centers, Service Desks & Multi-Site Operators

QueryTel Live Desk is a real-time agent workspace for handling live website conversations across multiple properties. It uses persistent WebSocket connections to maintain low-latency message delivery, presence awareness, workload-aware routing, and synchronized session state.

Verified Highlights

  • Real-Time WebSocket Synchronization
  • Multi-Property & Multi-Site Integration
  • Workload-Aware Concurrent Session Routing
  • Hybrid AI Triage & Human Agent Hand-Off
Interactive Product Recommendation Assistant

QueryTel Product & Security Advisor

Answer three quick questions about your operational priorities and technology stack to see which QueryTel software platform or service fits your environment.

Privacy-First Design: Runs 100% locally in your browser using deterministic capability rules. No answers or company data are transmitted externally.

1 What is your primary security or software priority?
2 Which environment or stack applies to you?
3 How do you prefer to operate the solution?
Note: This assistant provides product guidance only and is not a formal security or compliance audit.
Clear Architecture Boundaries

How QueryTel Software, Integrations & Managed Services Work Together

We maintain a transparent distinction between QueryTel's own software products, the third-party platforms we integrate with, and our staffed managed services.

1. QueryTel Proprietary Software

Platforms designed and built by QueryTel—including Sentinel Agentic SOC, QueryTel Email MXDR, TrendPad, QueryTel CRM, and Live Desk.

Licensed as software or co-managed

2. Verified Ecosystem Integrations

Our platforms connect via API and syslog to your existing investments in Fortinet FortiGate/FortiAnalyzer, Microsoft 365 (Entra ID, Purview, Defender XDR), ThreatDown EDR, GA4/Meta, and Zoho Desk.

Read-only sensors & approval-gated actions

3. QueryTel Managed Services

Need 24/7 human analysts or nationwide field engineers? Pair our software with QueryTel's 24/7 Managed SOC & MXDR or Managed IT Services.

Explore Managed Services →
Software Engineering Discipline

How QueryTel Engineers Enterprise Software

Every QueryTel platform—and every custom SaaS application we build for clients—is governed by strict architectural standards.

architecture_standards.md

Legacy Modernization & Security-First Design

Whether building greenfield multi-tenant platforms or modernizing legacy monoliths using incremental Strangler Fig patterns, we enforce strict authentication boundaries, audit logging, and role-based access control.

Multi-Tenant SaaS Microservices Audit-Ready Logging

High-Throughput Telemetry

Redis caching, indexed document stores, WebSocket event streams, and optimized SQL queries designed for real-time dashboards.

WebSockets • Redis • MongoDB • PostgreSQL
Frequently Asked Questions

QueryTel Software — Licensing, Deployment & Support FAQs

QueryTel Software products—including Sentinel Agentic SOC, QueryTel Email MXDR, QueryTel TrendPad, QueryTel CRM, and QueryTel Live Desk—are proprietary software platforms engineered and maintained by QueryTel. Organizations can license and operate these platforms directly with their internal teams, or pair them with QueryTel's 24/7 Managed SOC & MXDR and Managed IT services.
The QueryTel Product & Security Advisor on this page is a client-side, rules-based product recommendation assistant. It maps your selected operational goals and environment stack to verified QueryTel software platforms and services right in your browser without sending answers to external AI APIs or collecting sensitive company data.
Yes. Because QueryTel engineers these platforms in-house, our software engineering team can configure custom API integrations, workflow automation, and multi-tenant deployments tailored to your operational requirements.
Schedule a Technical Walkthrough

Ready to Deploy QueryTel Software or Build Your Custom Platform?

Connect with QueryTel's product architects for a live demonstration of Sentinel Agentic SOC, QueryTel Email MXDR, TrendPad, QueryTel CRM, or Live Desk—or discuss a custom SaaS engineering project.