Modernize your Canadian business voice on QueryTel’s carrier-grade BroadWorks cloud infrastructure. Enjoy crystal-clear HD calling, automated IVR attendants, and free existing number porting with predictable, all-inclusive monthly pricing.
Every plan includes unlimited Canadian local calling, mobile & desktop softphones, and enterprise reliability. Mix and match tiers across departments as your organization expands.
Reliable dial tone and essential voice features for lobby, warehouse, or light phone users.
Month-to-month flexibility • No lock-in
Full automated routing, multi-level digital receptionist (IVR), and team call queues.
Month-to-month or Free Phones on 3-Yr
Enterprise telephony with compliant call recording, CommPilot dashboard, and CRM sync.
Full BroadWorks Enterprise Engine
Traditional Canadian carriers charge $65+ per line plus long distance fees and maintenance. See how much you save with QueryTel.
Upgrade your workplace with premium 12-line HD voice desk phones without paying upfront equipment costs. Fully pre-provisioned plug-and-play delivery directly to your offices with lifetime replacement warranty.
Compare every core calling function, PBX routing parameter, and enterprise mobility module. Search or filter by category below.
| Feature Description | Basic ($19.99) | Standard ($24.99) | Premium ($29.99) |
|---|---|---|---|
| Core Telephony & User Features | |||
| US & Canada Long Distance (2,400 Minutes) Included outbound minutes per line across continental US & Canada | ✔ Included | ✔ Included | ✔ Included |
| Number Portability (Keep Existing Phone Numbers) Zero-downtime LNP carrier transfer from Bell, Telus, Rogers & others | ✔ Free Porting | ✔ Free Porting | ✔ Free Porting |
| Call Forwarding (Always, Busy, No Answer, Unreachable) Auto-redirect inbound calls to mobile, secondary branch, or colleague | ✔ Included | ✔ Included | ✔ Included |
| Voicemail-to-Email Audio Delivery (.WAV) Instant audio dispatch to inbox with caller ID and timestamp | ✔ Included | ✔ Included | ✔ Included |
| Call Transfer & Three-Way Conference Calling Attended or blind transfers with ad-hoc 3-way conference bridging | ✔ Included | ✔ Included | ✔ Included |
| Call Park & Directed Call Pickup Hold call on cloud slot and retrieve from any extension in the business | ✔ Included | ✔ Included | ✔ Included |
| Sequential & Simultaneous Ring (Find Me / Follow Me) Ring deskphone, mobile app, and home office concurrently | ✔ Included | ✔ Included | ✔ Included |
| Calling Name & Number Delivery (CNAM) Outbound company display and inbound caller identification | ✔ Included | ✔ Included | ✔ Included |
| Call Waiting, Last Number Redial & Flash Call Hold Standard deskphone hardware convenience features | ✔ Included | ✔ Included | ✔ Included |
| Inbound Call Routing & Auto-Attendant Features | |||
| Multi-Level Auto-Attendant (Digital Receptionist / IVR) Press 1 for Sales, 2 for Support with custom schedule greetings | — ($15/mo add-on) | ✔ Included | ✔ Included |
| Hunt Groups & Directory Number Hunting Circular, regular, or simultaneous ring distribution across teams | ✔ Basic Hunt | ✔ Advanced Hunt | ✔ Advanced Hunt |
| Department Call Queues with Hold Music Inbound call buffering with custom MOH audio and position announcements | — | ✔ Included | ✔ Included |
| Group Paging & Intercom Broadcasting One-way speaker audio broadcast across multiple IP deskphones | — | ✔ Included | ✔ Included |
| Group Night Forwarding & After-Hours Schedules Automatic routing to on-call engineers or night voicemail | — | ✔ Included | ✔ Included |
| Anonymous Call Rejection & Communication Barring Block unknown or spam callers automatically | — | ✔ Included | ✔ Included |
| Enterprise Telephony & Compliance Recording | |||
| Compliant Cloud Call Recording & Retention Automatic recording with secure cloud storage and supervisor playback | — | — | ✔ Full Recording |
| Busy Lamp Field (BLF) & Shared Call Appearance (10+) Real-time line status LEDs on deskphone consoles | — | — | ✔ Included |
| Call Center Supervisor Monitoring & Silent Barge-In Listen, whisper, or barge into active calls for quality training | — | — | ✔ Included |
| Executive / Executive-Assistant Pairing Delegated call answering, screening, and priority push-to-talk | — | — | ✔ Included |
| Hoteling Host & Flexible Office Seating Log in to any shared deskphone to load personal extension and speed dials | — | Guest Only | ✔ Host + Guest |
| N-Way Conferencing & Instant Group Call Multi-party bridging beyond 3 callers directly from phone interface | — | — | ✔ Included |
| Mobility, CommPilot & Software Integration | |||
| CommPilot Call Manager & CommPilot Express Unified desktop control console for one-click transfers and status management | — | — | ✔ Included |
| Microsoft Outlook 365 & Corporate Directory Integration Click-to-dial from Outlook contacts and synchronized presence | — | — | ✔ Included |
| Desktop Softphone App (Windows & macOS) Full business calling, headset support, and directory integration | ✔ Included | ✔ Included | ✔ Included |
| Mobile Softphone App (iOS & Android) Take your office extension, call logs, and company caller ID anywhere | ✔ Included | ✔ Included | ✔ Included |
| Remote Office & Location-Based Calling Use any remote telephone as your business extension seamlessly | — | — | ✔ Included |
| Canadian Emergency E911 Compliance & Zones CRTC compliant dynamic physical location routing for remote workers | ✔ Included | ✔ Included | ✔ Included |
Tailor your telephony system with specialized receptionist consoles, toll-free lines, and dedicated bandwidth.
Standalone digital receptionist for Basic plans.
Attendant software console for high-volume switchboards.
1-800, 888, 877 numbers with nationwide routing.
Bundled Fibre & SD-WAN with guaranteed voice QoS.
QueryTel provisions and supports industry-standard SIP endpoints with zero manual configuration.
Color display, 12+ line keys, dual Gigabit Ethernet ports with PoE, and acoustic noise canceling.
360-degree 20-foot microphone pickup with intelligent voice isolation for crystal-clear team meetings.
Native Windows, macOS, iOS, and Android softphones with Bluetooth headset controls and visual voicemail.
Everything Canadian businesses need to know before migrating to Office Connect.
Speak with a Canadian cloud voice engineer to review your existing phone bills, calculate exact line savings, and schedule your zero-downtime port.