Office Connect

Office Connect Plans

Modern voice for modern teams. Clean admin, intelligent routing, and pricing that’s easy to explain.

Office Connect Illustration

Simple tiers. Enterprise Results.

You can choose the plan that fits today's scale features without switching platforms.

Basic

Starter
$19.99
per user / month
  • ✓ Unlimited local calling
  • ✓ Voicemail-to-email
  • ✓ Desktop & mobile apps
Choose Basic

Standard

Most popular
$24.99
per user / month
  • ✓ Everything in Basic
  • ✓ Auto-attendant / IVR
  • ✓ Call queues & ring groups
Choose Standard

Premium

Enterprise
$29.99
per user / month
  • ✓ Everything in Standard
  • ✓ Call recording + retention
  • ✓ Analytics & API access
Choose Premium

Features

Features Basic Standard Premium
Call forwarding, Call return ✔ ✔ ✔
Call transfer, Conference calling ✔ ✔ ✔
Hunt group ✔ ✔ ✔
Basic voicemail ✔ ✔ ✔
Port your existing number ✔ ✔ ✔
Sequential ring ✔ ✔ ✔
Simultaneous ring personal ✔ ✔ ✔
Call park, Call pickup ✔ ✔ ✔
US & Canada long distance 2400 minutes ✔ ✔ ✔

Base User Features

Features Basic Standard Premium
Advice of charge, Authentication ✔ ✔ ✔
Barge-in exempt, Basic call logs ✔ ✔ ✔
Call waiting ✔ ✔ ✔
Calling line ID delivery blocking ✔ ✔ ✔
Calling name delivery ✔ ✔ ✔
Calling name retrieval ✔ ✔ ✔
Calling number delivery ✔ ✔ ✔
Calling party category ✔ ✔ ✔
Charge number ✔ ✔ ✔
Client call control ✔ ✔ ✔
Customer originated trace ✔ ✔ ✔
Connected line identification – presentation and restriction ✔ ✔ ✔
External calling line ID delivery ✔ ✔ ✔
Intercept user ✔ ✔ ✔
Internal calling line ID delivery ✔ ✔ ✔
Malicious call trace ✔ ✔ ✔
Phone status monitoring ✔ ✔ ✔
Physical location ✔ ✔ ✔
Preferred carrier user, Privacy ✔ ✔ ✔
Service scripts user ✔ ✔ ✔
SMDI message desk ✔ ✔ ✔
Third-party MWI control ✔ ✔ ✔
Third-party voice mail support ✔ ✔ ✔
Zone calling restrictions ✔ ✔ ✔

Base Group

Features Basic Standard Premium
Call capacity management ✔ ✔ ✔
Emergency zones ✔ ✔ ✔
Intercept group ✔ ✔ ✔
LDAP integration ✔ ✔ ✔
Outgoing call plan ✔ ✔ ✔
Voice messaging group (portal) ✔ ✔ ✔

Business Line User Features

Features Basic Standard Premium
Call forwarding always ✔ ✔ ✔
Call forwarding busy ✔ ✔ ✔
Call forwarding no answer ✔ ✔ ✔
Call forwarding not reachable ✔ ✔ ✔
Communication barring – user control ✔ ✔ ✔
Directory number hunting ✔ ✔ ✔
Flash call hold ✔ ✔ ✔
Last number redial ✔ ✔ ✔
Three-way calling ✔ ✔ ✔

Standard Enterprise User Features

Features BASIC STANDARD PREMIUM
Anonymous call rejection ✘ ✔ ✔
Automatic callback ✘ ✔ ✔
Call me now ✘ ✔ ✔
Diversion inhibitor ✘ ✔ ✔
Do not disturb ✘ ✔ ✔
Flexible seating guest ✘ ✔ ✔
Group night forwarding ✘ ✔ ✔
Hoteling guest ✘ ✔ ✔
Security classification ✘ ✔ ✔
Speed dial 100, Speed dial 8 ✘ ✔ ✔

Standard Enterprise Group Features

Features BASIC STANDARD PREMIUM
Group paging ✘ ✔ ✔
Service scripts group ✘ ✔ ✔

Premium Enterprise User Features

Features BASIC STANDARD PREMIUM
Alternate numbers ✘ ✘ ✔
Automatic hold/retrieve ✘ ✘ ✔
Busy lamp field ✘ ✘ ✔
Call centre monitoring ✘ ✘ ✔
Call forwarding selective ✘ ✘ ✔
Call notify ✘ ✘ ✔
Custom ringback user ✘ ✘ ✔
Custom ringback user - video ✘ ✘ ✔
Directed call pickup ✘ ✘ ✔
Directed call pickup with barge-in ✘ ✘ ✔
Executive/executive-assistant ✘ ✘ ✔
Hoteling host ✘ ✘ ✔
MOH/VOH enhancement ✘ ✘ ✔
N-way call ✘ ✘ ✔
Pre-altering announcement ✘ ✘ ✔
Priority alert, Push to talk ✘ ✘ ✔
Selective call acceptance ✘ ✘ ✔
Selective call rejection ✘ ✘ ✔
Shared call appearance 10+ ✘ ✘ ✔
Toll Free Number ✘ ✘ ✔
Virtual on-net enterprise extensions ✘ ✘ ✔

Enhanced Group Services Package

Features BASIC STANDARD PREMIUM
Account/authorization codes ✘ ✘ ✔
Custom ringback group ✘ ✘ ✔
Custom ringback group - video ✘ ✘ ✔
Enhanced outgoing calling plan ✘ ✘ ✔
Instant group call ✘ ✘ ✔
Music on hold ✘ ✘ ✔
Music on hold – video ✘ ✘ ✔

Personal Mobility Package

Features BASIC STANDARD PREMIUM
Call forwarding (always, busy, no answer, not reachable) ✘ ✘ ✔
CommPilot Call Manager ✘ ✘ ✔
CommPilot Express ✘ ✘ ✔
In call service activation ✘ ✘ ✔
Location-based calling ✘ ✘ ✔
Multiple call arrangement ✘ ✘ ✔
Outlook integration ✘ ✘ ✔
Remote office, Sequential Ring ✘ ✘ ✔
Shared call appearance (5) ✘ ✘ ✔
Simultaneous ring personal ✘ ✘ ✔
Two-stage dialing ✘ ✘ ✔
Voice portal calling ✘ ✘ ✔
Voice messaging-user ✘ ✘ ✔
Voice messaging-user-video ✘ ✘ ✔
MWI delivery to mobile endpoint ✘ ✘ ✔

Additional Add-On

Features Monthly Recurring Charge (MRC) Non-Recurring Charge (NRC)
Auto-Attendant (Standard) $15.00 $105.00
Receptionist $35.00 $110.00
Bundled Connectivity Call Call
Equipment Call Call

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