CANADIAN CRTC COMPLIANT • ZERO-DOWNTIME NUMBER PORTING

Office Connect: Seamless Communication,
One Unified Cloud Platform.

Voice, video, messaging, and visual voicemail — all unified under one reliable enterprise solution. Say goodbye to bulky on-premises PBX closets and costly telco copper lines. Empower your Canadian workforce with crystal-clear HD audio on desk phones, mobile apps, and laptops.

99.999%
Carrier SLA Uptime
$0
Upfront PBX Hardware
100%
Unlimited Canada Calling
< 24 Hrs
Extension Provisioning
Hardware Showcase
QueryTel Office Connect Executive Color Touchscreen VoIP Phone with Wireless Headset
Yealink • Poly • Cisco • Teams SIP Ready
Opus HD Voice • Active Call Encryption
Automatic Failover to Mobile • Visual Voicemail
ONLINE
Audio Codec
Opus / G.722 HD
Jitter Buffer
< 12 ms
Phone Pricing
Free On Contract
Live Telephony Status: Geo-Redundant Tier-III PBX Nodes: Toronto & Calgary 100% Operational
Support: 24/7 Canadian NOC • Porting: Zero Downtime • 1-844-447-8379
Enterprise Hardware Ecosystem

Supported VoIP Phones & Endpoint Hardware

From executive touchscreens and wireless headsets to boardroom conference spiders and rugged cordless DECT handsets — QueryTel provides zero-touch pre-provisioned devices that plug into any Ethernet port and work immediately.

Executive Touchscreen VoIP Phone
Executive
Color Touchscreen Series

Poly CCX 600 • Yealink T58W

7-inch capacitive touchscreen, built-in Bluetooth 5.0, dual-band Wi-Fi, and optional video camera module. Ideal for C-suite and executives.

Audio Quality Acoustic Clarity HD
Polycom VVX 411 IP Deskphone
Most Popular
Office Workhorse

Polycom VVX 411 • Yealink T46U

12-line Gigabit IP phone with color display, dedicated headset port, dual Gigabit Ethernet ports, and paperless digital line labels.

Bundle Offer FREE on 3-Yr Term
VoIP Boardroom Conference Speakerphone
Boardroom
Conference Room Series

Poly Trio 8800 • Yealink CP965

360-degree voice pickup with 20-foot range, acoustic fence noise cancellation, and one-touch meeting join for hybrid executive conferences.

Mic Pickup 20ft 360° Array
QueryTel Unified Softphone Application on Laptop and Mobile
Anywhere
Softphone & Mobile App

Office Connect Desktop • iOS • Android

Turn any smartphone or laptop into your full business phone extension. Active call transferring, team presence, SMS chat, and CRM call popups.

Compatibility Mac • Win • iOS • Android
Enterprise Cloud PBX

Everything Your Modern Business Needs to Communicate

Discover how Office Connect replaces complex copper PBX hardware with intelligent software workflows.

Capability 01 — Call Flow Automation

Multi-Tier Virtual Auto-Attendant & Skill-Based Queues

Never miss a customer inquiry. Office Connect gives your business a professional multi-level automated receptionist that routes callers by department, language (English/French bilingual prompts), time of day, or employee extension.

Custom Business Hours & Holiday Routing: Automatically switch call paths after 5:00 PM or during statutory Canadian holidays without manual intervention.
Simultaneous & Round-Robin Hunt Groups: Ring multiple sales or dispatch representatives at once or sequentially until answered.
Live Call Queuing with Music on Hold: Provide callers with custom estimated wait times and licensed high-fidelity background music.
QueryTel Office Connect Call Routing Workflow
Active IVR & Queue Logic
Visual Voicemail and Executive Touchscreen
Voicemail-to-Email Active
Capability 02 — Messaging Integration

Voicemail-to-Email, Audio Attachments & AI Transcription

Stop dialing into antiquated voicemail boxes and writing down phone numbers on scrap paper. QueryTel automatically converts voice messages into high-quality MP3/WAV files and delivers them directly to your Outlook, Gmail, or Microsoft Teams inbox with full caller ID.

Instant Email Delivery: Listen to messages directly on your phone or computer without calling an extension.
AI Text Transcription Preview: Read the contents of urgent voicemails during meetings without playing the audio aloud.
Zero-Storage Limits: Archive years of customer voicemails automatically inside your corporate email system.
Capability 03 — Paperless Communication

Cloud Virtual E-Fax: Legal & Healthcare Compliant

Eliminate traditional fax machines, paper jams, and dedicated analog phone lines ($60+/month each). QueryTel Virtual Fax allows your legal, accounting, and healthcare staff to send and receive secure PDF faxes via email or web browser with confirmed delivery audit trails.

PIPEDA & HIPAA Compliant Encryption: 256-bit TLS encryption in transit and AES-256 at rest in certified Canadian datacenters.
Send Direct From Outlook / Web Browser: Attach any PDF document, enter the destination 10-digit number, and hit send.
Automated Confirmation Receipts: Receive an official time-stamped delivery confirmation with page count and recipient header.
Executive Boardroom Conference Integration
Unified Conference Audio
Cost Savings Breakdown

Stop Overpaying for Legacy Copper Phone Lines

Compare the high hidden fees of traditional phone providers against QueryTel Office Connect's predictable, all-inclusive monthly model.

Comparison Metric Traditional Telco Phone System QueryTel Office Connect
Upfront Hardware Cost $5,000 - $15,000+ for on-premise PBX box $0 Upfront (Phones included on 3-yr terms)
Cost Per Extension $65 - $110 / month + line fees Flat $30.00 / month / user
Long Distance Charges Billed per minute across Canadian provinces 100% Free Canada-Wide Calling
Work-From-Anywhere Mobility Tied strictly to physical office desk cable Free Mobile (iOS/Android) & PC Softphones
Maintenance & Moves $180+/hr technician dispatch fees 100% Managed • Add/Remove Users Online
Power Outage Resilience System goes down completely when power drops Automatic Instant Failover to Cellular Mobile
Complete Feature Catalog

30+ Business Phone Features Included Out-of-the-Box

Everything included in your single predictable per-user monthly price with zero hidden activation fees.

Inbound Call Management

  • Auto-Attendant & Interactive Voice Response (IVR)
  • Call Forwarding (Always, Busy, No Answer)
  • Simultaneous Ring & Sequential Ringing
  • Departmental Hunt Groups & Call Queues
  • Call Park & Multi-Phone Call Pickup
  • Caller ID with Inside / Outside Name Display
  • Block Anonymous & Spam Callers
  • Custom Music-on-Hold & Promotional Announcements
  • Direct Inward Dialing (DID) for Every Desk

Calling Experience & Audio

  • High-Definition Voice (Opus & G.722 Codecs)
  • Blind & Warm Attended Call Transfer
  • Three-Way Conference Calling on Handset
  • Dedicated Conference Audio Bridges
  • Do Not Disturb (DND) with Timed Schedule
  • Company-Wide Global Directory & Speed Dial
  • Intercom Paging & Warehouse Overhead Horns
  • Free Extension-to-Extension Multi-Office Dialing
  • Call Waiting with Distinctive Ring Tones

Admin, Mobility & E911

  • Voicemail-to-Email with Audio Attachments
  • Web Admin Portal for Instant Moves/Adds/Changes
  • CRTC-Compliant Canadian E911 Emergency Routing
  • Virtual E-Fax (Inbound/Outbound PDF over Email)
  • Detailed Call History & Usage Analytics
  • Optional Compliance Call Recording & Storage
  • Salesforce, HubSpot & MS 365 CRM Integration
  • Zero-Touch Auto-Provisioning by MAC Address
  • Toll-Free Numbers (1-800, 888, 877, 866, 855)
Limited Time Enterprise Incentive

Free Polycom VVX IP Phones for 5+ Users

Upgrade your office phone system with zero upfront capital expenditure. Sign up for 5 or more users on a 3-year agreement, and we’ll provide pre-configured Polycom VVX 411 IP phones at $0 hardware cost.

Just $30.00 / month / user
Claim Free Phones Offer →

Or Call Direct: 1-844-447-8379

Frequently Asked Questions

Everything You Need to Know About Switching to VoIP

Can we keep our existing Canadian phone and fax numbers?

Yes, 100%. QueryTel manages seamless, zero-downtime Local Number Portability (LNP) across all Canadian area codes (416, 905, 647, 514, 604, 403, 780, etc.) as well as 1-800 toll-free numbers. Your callers will never experience an interruption.

What happens if our office internet or power goes out?

Because Office Connect is hosted in geo-redundant Tier-III Canadian datacenters, your phone system never goes down. If local office power or internet fails, our automated failover immediately rings employees' cellphones or softphone apps without missing a beat.

Can employees use their smartphone or laptop as their extension?

Yes. Every Office Connect user license includes access to our desktop softphone (Windows & Mac) and mobile VoIP app (iOS & Android). Employees can place calls showing the corporate caller ID, answer customer calls, and check voicemails from anywhere in the world.

How fast can QueryTel ship and activate our new VoIP phones?

We maintain fully stocked staging depots in Mississauga, Toronto, Calgary, and Vancouver. Pre-configured phones typically arrive within 1 to 2 business days. Simply plug them into your Ethernet wall jack or switch, and they boot up instantly with your extension and line settings.

Get Custom Pricing

Request Your Office Connect VoIP Proposal

Tell us about your team size, phone hardware preferences, and number porting requirements. A QueryTel telecommunications specialist will formulate a custom quote within 1 business hour.

1-844-447-8379

Toll-Free Nationwide (24/7)

GTA Desk: (416) 477-1380

Mississauga & Toronto Operations

callback@querytel.com

Direct Telecom Triage Desk