Managed SaaS with compliance, backups, and support.

Ready to modernize your stack?

All systems operational · PIPEDA/HIPAA-friendly onboarding
Managed SaaS

SaaS that looks after itself. You look after business.

We plan, deploy, and operate your cloud apps—Microsoft 365, Zoho, Acronis, Teams Voice—with SSO/MFA, device controls, and daily backups. Clear process, predictable results.

QueryTel • SaaSOps Overview

Identity & Access

SSO • MFA • Conditional

Log in once, stay secure everywhere—no sticky notes, no lockouts.

Backups

M365 • SharePoint • Mail

Automatic copies of the important stuff, with point-in-time restore.

Observability

Status • Alerts • Reports

You’ll know what changed, who has access, and what needs attention.

99.95%
Target SLA
< 14 days
Onboarding
PIPEDA/HIPAA
Alignment
Microsoft 365 • Teams • SharePoint Zoho CRM/Books Acronis backups • DR runbooks
Lifecycle

From sign-up to scale — handled.

Simple steps. Clear owners. Measurable results. We run your SaaS like a product team.

01

Onboarding

Tenant setup, domains, clean folder structure, and secure sign-ins—without downtime.

  • Identity + SSO (Entra/Okta)
  • MFA & baseline MDM
  • Shared drives & permissions
02

Integrate

Connect email, CRM, accounting, phones, and storage so tools work together.

  • Microsoft 365 & Teams
  • Zoho CRM/Books
  • SharePoint & OneDrive
03

Operate

We keep things healthy: backups, patching, alerts, access reviews, and reports.

  • Acronis Cyber Protect
  • SIEM & alerting
  • Quarterly access reviews
04

Scale

Add teams or locations with templates and automation—no rebuilds required.

  • Role-based automation
  • Least-privilege by default
  • DR runbooks & tests
30-day onboarding target
Quarterly access reviews
Annual table-top DR tests
Bundles

Pick a lane — we drive.

Three opinionated bundles. We can customize, but these work out of the box.

Starter

Best for SMB
  • Microsoft 365 Business Standard
  • Identity + MFA baseline
  • Acronis backup for M365
  • Basic device patching
  • Ticket support (business hours)
Discuss this bundle

Growth

For growing teams
  • Microsoft 365 E3 + Teams/SharePoint
  • SSO, conditional access, MDM (Intune)
  • Advanced email security + phishing defense
  • Zoho CRM/Books integration
  • 24/7 monitoring + on-call
Discuss this bundle

Enterprise

Compliance heavy
  • Microsoft 365 E5 or equivalent
  • SIEM, DLP & access reviews
  • Geo-fencing & device posture
  • DR runbooks + quarterly tests
  • SLA 99.95% + incident reports
Discuss this bundle
Not sure which bundle fits? We’ll map roles, compliance, and budget—then recommend a path.
Work That Shipped

Real projects. Real outcomes.

A quick tour of wins we’ve delivered and the SaaS stack we operate daily.

Integrations

Works with your tools.

We connect SaaS to identity, comms, CRM, accounting, telephony, and storage—the wiring you actually need.

Microsoft Microsoft
Teams Teams
Sharepoint Sharepoint
Azure Azure
Zoho Zoho
Acronis Acronis
Slack Slack
Zoom Zoom
Twilio Twilio
Stripe Stripe
Quickbooks Quickbooks
Shopify Shopify
Need something special? Our middleware links odd systems without duct tape.
Use Cases

Built for your industry.

Healthcare, retail, and finance have different rules. We meet them without slowing people down.

Healthcare

HIPAA-minded workflows, PHI handling, secure messaging, and clear audit trails.

MDME2EEDR

Retail

POS, inventory, and staff provisioning that won’t break peak season.

SSOMDMUEM

Finance

Tight access reviews, geo-fencing, and device posture checks for remote advisors.

DLPSIEMMFA

Field Teams

Zero-touch enrollment and offline-safe rules for rough environments.

IntuneMDMRBAC

Compliance

PIPEDA • HIPAA-friendly • SOC 2 vendor selection

Data Residency

Canada-first options with transparent cross-border flows

SLA

99.95% target • 24/7 on-call • incident postmortems

FAQ

Questions, pre-answered.

If it saves a support ticket, it goes here.

Can you migrate us from our current tenant?

+

Yes. We audit licenses, identity setup, mail flow, SharePoint/OneDrive, and Teams. Then we run a staged cutover with rollback points and after-care support.

Do you support Zoho alongside Microsoft 365?

+

Absolutely. We integrate Zoho CRM/Books with M365 identity, email, and file storage so data flows cleanly between tools.

What about backups for SaaS data?

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We use Acronis Cyber Protect (or equivalent) for Microsoft 365 and other SaaS backups with retention and legal hold. Restores are tested.

We’re regulated. How do you handle compliance?

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We design for least-privilege, enforce MFA, run quarterly access reviews, and document controls. We align to PIPEDA/HIPAA and help you pick SOC 2 vendors.

How fast can we start?

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Discovery starts this week. Typical onboarding completes in under 14 days for small teams and ~30 days for larger orgs.

Ready to stop babysitting software?

Let QueryTel run your SaaS so your team can actually work. Clean onboarding, steady ops, predictable costs.